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Advice and Announcements
SADAD MOI Payment & Refund Services

16/08/2010

We are pleased to announce that Emirates NBD is the first foreign Bank in KSA to launch SADAD MOI Payment & Refund Services. In addition to all utility bills, customers now can pay & refund all their government services through SADAD payment system by using the Internet Banking or in the branch.

We have covered all government payment & refund services:
  • Alien Control
  • Civil Registration
  • Driving License
  • Motor Vehicle
  • Saudi Passport
  • Labor Importation
  • Traffic Violation (payment only)
 
General Census of Population and Housing 1431

27/01/2010

Dear Customer,

Please take note of the following points to ensure a successful General Census of Population and Housing 1431.

  1. The Census is the basis for sound planning
     
  2. Data presented to Census officials is always confidential
     
  3. Help in building your society by cooperating with officials
     
  4. The Census is the foundation of development. Help it succeed

God willing you can participate in benefiting our society.


 
Be Safe and Secure

07/06/2009

Dear Customer,

Implementing the following guidance will help your security during bank transactions. Please follow it to protect yourself and your money:
  • Use ATM cards, machines, point of sale and local transfers (SARIE) instead of cash. Do not carry any large sums of cash with you after transaction in order to protect yourself from theft.
  • Do not under any circumstances give any information about your account and specially its passwords to anyone.
  • If you're in need of assistance during your transaction, please consult bank employees only.
Pin Safety

15/03/2009

Dear Customers, to protect your ATM card from misuse, we recommend changing your PIN from time to time.
   
IBAN

03/02/2009

International Bank Account Number (IBAN): As per instructions of Saudi Arabian Monetary Agency (SAMA), please note that your standard 13 digit account number will soon be taking the form of an International Bank Account Number (IBAN). Your current account number will not change, however, there will be additional characters placed before your account number to become 24 alphanumeric digits that will represent your IBAN. In order to send and receive international or local transfers you will be asked to provide your IBAN.
   
Internet Security

02/04/2008

Dear Customer,

Emirates NBD regards customer security on the internet with a significant importance. That is why we would like to update you with matters concerning your security.

Recently, there have been emails received that appear to originate from reputable organizations, which are, in fact, sent by impostors. Fraudulent emails request for personal and banking data. We would like to inform you that Emirates NBD does not request customers to provide any sort of information whether via email, SMS or phones

What you should do

Be Careful About Giving Out Valuable Personal Data Online. If you see e-mail messages from someone you don't recognize who asks for personal data which relates to you - such as your account number, credit-card number, or password

DO NOT SEND ANY DATA WHICH HAS POTENTIAL IMPACT TOWARDS YOU. DO NOT give/distribute out personal information over the Phone/PC/Mobile

Avoid using an automatic log-in feature that saves/stores your user name and/or password, if you do so; please make sure to delete all data from the Phone/PC/Mobile memory before leaving the session.
   
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