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ELECTRONIC CHANNELS
All day, any day banking at your convenience
At E-Channels, from innovative online banking solutions to a wide network of branches and ATM locations, we bring you award-winning service wherever you are, any time.
ONLINE BANKING
Round the clock service from your desk or on the go
Responsive, easy to use, with all the information you need. Emirates NBD Online Banking empowers you with complete access to your account and our services when and where you need it.
Online Banking offers you a host of convenient services, including
Payments
Accounts
Dashboard
Transfers
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Online Banking
- Dashboard
- 360 view of your portfolio
- Accounts
- View your Account summary, balance, and details
- View your Account statements
- Credit Cards
- View your Credit Card statement
- View your Credit Card recent transactions
- Pay your due amount
- Loan
- View your loan summary and details
- View your loan statement
- Transfers
- Make transfers between your Own Accounts and other Emirates NBD Accounts
- Make transfers within the Kingdom (SARIE) or outside the Kingdom
- View all Transfers History
- SmartPass Service
- You can securely login and authorize your transactions by using Smart Pass
- Payments
- Pay your bills under SADAD
- Government payments/refunds
- View your Payment History
- Plus Points
- Redeem your Credit Card Plus Points
- View your Credit Card Plus Points statement
- Other Services
- Apply for bank products (Loan, Auto Lease, Credit Card ..etc.)
- View your internet banking profile
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Locations
| No | Type | City | District | Location |
|---|---|---|---|---|
| 1 | Cash Withdrawal – Lobby | Riyadh | Al Mohammadiyah | King Fahad Road, Emirates NBD branch |
| 2 | Cash Withdrawal – Lobby | Riyadh | Al Mohammadiyah | King Fahad Road, Emirates NBD branch |
| 3 | Cash Withdrawal and Cash Deposit Machine – Lobby | Riyadh | Al Mohammadiyah | King Fahad Road, Emirates NBD branch |
| 4 | Cash Withdrawal and Cash & Coin Deposit Machine - Lobby | Riyadh | Al Mohammadiyah | King Fahad Road, Emirates NBD branch |
| 5 | Cash Withdrawal – Lobby | Riyadh | Qurtuba | Airport Road - FAL Residential Compound |
| 6 | Cash Withdrawal – Drive up | Riyadh | AlSahafah | King Abdul Aziz Road, MEGA Mart |
| 7 | Cash Withdrawal and Cash & Coin Deposit Machine - Lobby | Jeddah | Al Salamah | Prince Sultan Road, Emirates NBD Jeddah Branch |
| 8 | Cash Withdrawal and Cash Deposit Machine - Lobby | Jeddah | Al Salamah | Prince Sultan Road, Emirates NBD Jeddah Branch |
| 9 | Cash Withdrawal and Cash Deposit Machine - Lobby | Al Khobar | Al Bustan | King Faisal Road, Al Khobar |
| 10 | Cash Withdrawal and Cash & Coin Deposit Machine - Lobby | Al Khobar | Al Bustan | King Faisal Road, Al Khobar |
| 11 | Cash Withdrawal and Cash Deposit Machine – Lobby | Riyadh | Al Masif | Northern Ring Road, Riyadh |
| 12 | Cash Withdrawal and Cash Deposit Machine – Lobby | Riyadh | Al Masif | Northern Ring Road, Riyadh |
MOBILE BANKING APPLICATION
Now your bank fits in your pocket!
Emirates NBD’s innovative Mobile Banking App offers your fast and convenient services on the go.
MOBILE BANKING APPLICATION FEATURES
Simply download the App on your smart phone to benefit from a host of features and benefits
View graphs of your Account and Credit Card Financial Summary
Set up your Favorite Accounts, Credit Cards and Transactions
View current accounts and check your transactions
Get the latest deals
Check currency rates
Upload a profile picture
Locate ATM’s and branches nearby
Change your password
Check loan details, outstanding amount and next installment
Apply for a new credit card or a loan with a few steps
Customize your application with various widgets
Keep posted about the latest campaigns and product promotions
Manage your credit card, view limits, outstanding balances and other details
Make payments (SADAD and MOI Payments)
Add and delete beneficiaries, pay your bills and much more with just a few clicks on your mobile
Transfer funds between your accounts, to Emirates NBD accounts, other banks in the KSA as well abroad and manage your beneficiary list simply using your mobile phone
ATM SERVICES
There’s always one near you!
Emirates NBD ATMs are conveniently located all across Riyadh. Withdraw money, deposit cash and more in minutes.
- Cash Withdrawal & Deposit
- Balance Inquiry
- Transfer fund between Emirates NBD Accounts
- Get a Mini Statement of your last 10 transactions
- Change your PIN
PHONE BANKING
Your bank, always on call!
In today’s mobile world, you need a bank that’s always with you on the go. Our Phone Banking service is available 24/7 so you can access your account and our service anywhere at your convenience.
Accounts
- Account Balance
- Last 5 transactions
Credit Cards
- Available Balance Inquiry, Amount Due, Due Date
- Last 5 transactions
Payments
- Pay SADAD Billers
- Government payments/refunds
- Review your Payment History
Other Services
- Loan details and inquiry
- Auto Lease details and inquiry
- Change your ATM PIN
- Report lost or stolen card
- Speak to a Customer Care Representative for general enquiries
SECURITY INFORMATION
Have a safe and rewarding banking experience!
In today’s digitally connected world, you can never be too careful about securing your important data. While Emirates NBD uses the latest technologies to protect you from malicious attacks and data breaches, we advise you to take extra precautions with your banking details, whether using our ATMs, Online Banking or Mobile Banking App.
ATM SECURITY
Be mindful of your surroundings and keep these general tips in mind when using our ATMs.
- Never disclose your Personal Identification Number (PIN) to anyone
- Memorise and never write down your ATM or Credit Card PIN or Password
- Never use an ATM whose display screen appears blank or inactive
- Never use an ATM that appears to have external devices or unnecessary gadgets attached to it
- Do not force your Card into the card slot
- Stand close to the ATM and use your body and hand as a shield while keying in your PIN
- Keep your hand over the card slot to make sure nobody can swap or take your Card
- Follow the instructions on the ATM screen carefully; avoid asking strangers for help
- Do not insert your Card until asked to do so by the display screen
- Only put in your PIN when the ATM tells you to do so
- Avoid withdrawing cash in secluded areas, late at night or when you are alone
- Do not use the ATM if you don't feel safe or you are suspicious of individuals loitering around
- Do not use the ATM when distracted, intimidated or rushed into your transaction
- Be wary of strangers asking for help to use the
- Do not count your cash in front of the ATM
- If the ATM retains your Card, cancel it immediately; be wary of strangers who offer to call the customer support toll-free number on your behalf
- Always check that it is your Card you get back from the ATM
- Be aware of the daily withdrawal limits on each of your Cards and decrease them if necessary
- Report lost or stolen ATM Cards, Credit Cards and cheques as soon as you discover they are missing
Online Banking Security Advice
Log on. Lock on.
- Always log into Online Banking via our sites at the following addresses: www.emiratesnbd.com.sa and not through other links. Ensure that your browser address begins with https, not http, with a feedback icon. This means it is an authentic, secure site
- Do not use passwords that are easy to guess such as your name, birthday, phone number, etc
- Never add your online banking link to your list of favorites or save your user ID and password in auto-fill
- Do not share your password with anyone and do not use the same password for other websites
- Change your password frequently and never write it down
- Avoid logging on to Online Banking from Internet cafes, libraries or public sites
- Always close the window once you have logged out of your Online Banking session
Emirates NBD will never call or email you asking for your account numbers, login password or ATM PIN. To protect yourself from online fraud and Malware:
- Avoid opening emails from unknown sources, especially if they contain links or attachments
- Do not reply to emails that request your personal information
- Contact Customer Service Helpdesk 800 754 7777 (within the kingdom) OR 00966 11 282 5566 (outside the kingdom) if receive fraudulent emails or notice any suspicious activity on your Accounts or Credit Cards
Useful Links
Customer Care
About Emirates NBD KSA
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