Rahhala Infinite Credit Card

• Filled application form
• Copy of your original ID
• Salary Certificate
• Valid salary slip
• Original bank statement for the last 6 months

Example 1 (Month 1):Assuming that the Cardholder is assigned the statement billing date as 7th day of every month and he does the following transactions in the billing period 7th March and 7th April.

• Retail purchases worth 10,000 on March 10th
• Cash withdrawal of 6,000 on 1st April

It is assumed that no previous balance is carried forward from the March 7th statement, the Cardholder will receive his April 7th statement detailing total transactions of 16,075 (principal balance + cash advance fee of 75 for every cash withdrawal).

The Cardholder needs to make a payment towards the outstanding within 23 days from the statement date (due date: April 30th). The payment can range between 5% and 100% of the outstanding amount.

Total interest charges for cash advance billed in the statement of April 7th will be 6,075 x 35.88% x 7 days / 360 days* = 42.38

* Interest on cash advance transactions is calculated on a daily basis since date of transaction until cash advance transaction amount is fully settled.

Example 2 (Month 2):In the following month starting April 7th, Cardholder will have the carry forward balance of 16,117.3. In case a partial payment of 3,000 is received on April 29th, interest charges for the May 7th statement will be calculated as per the following:

• Retail transaction since date of transaction (Mar 10th) until date of payment (April 29th): 10,000 x 35.88% x 50 days / 360 days** = 498.3
• Retail transaction since date of payment (April 29th) until statement issuance date (May 7th): 10,000 x 35.88% x 9 days / 360 days** = 89.7
• Cash balance since last statement issuance date (April 7th) until date of payment (April 29th): 6,117.3 x 35.88% x 21 days / 360 days = 128.04
• Cash balance since date of payment (April 29th) until statement issuance date (May 7th): 3,117.3 x 35.88% x 9 days / 360 days = 27.96

Total interest charges billed in the statement of May 7th will be 744.03

**Interest on retail transactions is calculated on a daily basis since date of transaction, if the outstanding balance is not fully settled by the payment due date.

Example 3 (Month 3):Starting May 7th, Cardholder will have the carry forward balance of 13,861.42. In case the customer does following transactions during this month:

• Partial payment of 3,500 on May 10th
• Retail transaction of 3,000 on May 16th
• Cash withdrawal transaction of 600 on May 18th

Interest charges will be calculated as per the following:

• Retail balance since last statement issuance date (May 7th) until date of payment (May 10th): 10,588.03 x 35.88% x 2 days / 360 days = 21.11
• Retail balance since date of payment (May 10th) until statement issuance date (June 7th): 10,000 x 35.88% x 29 days / 360 days = 289.03
• Cash balance since last statement issuance date (May 7th) until date of payment (May 10th): 3,273.38 x 35.88% x 2 days / 360 days = 6.52
• Cash balance since date of payment (May 10th) until statement issuance date (June 7th): 361.42 x 35.88% x 29 days / 360 days = 10.45
• New cash advance since date of transaction (May 18th) until statement issuance date (June 7th) * : 675 x 35.88% x 21 days / 360 = 14.13

Total interest charges billed in the 7th of June statement will be 341.24

Examples are Excusive of Value Added Tax 15%

• Step 1: Visit www.emiratesnbdrewards.sa, then click on “Activate” to fill in the required information
• Step 2: Activate your account by setting up you login ID and password. We recommend that you take few minutes to browse the portal to discover the power of Emirates NBD Rewards

No, you need to separately register yourself at Emirates NBD Rewards portal.

Yes, the registration/log-in process on Emirates NBD Rewards portal is independent of your access to Emirates NBD Online Banking.

It is mandatory to provide your email address during the registration process and the booking process. This helps us authenticate you and send you the relevant communication including your eternity/receipts of your booking.

You can start redeeming your Rahhala Miles as soon as they get credited to your account. You have to have a minimum of 5,000 Rahhala Miles to start redeeming.

You can view your Rahhala Miles summary in the “My Account” section.

You can redeem your Rahhala Miles at 750+ airlines and 780,000+ hotels worldwide.

There are no redemption charges for Rahhala Miles.

Yes, you can redeem your Rahhala Miles for family members and friends.

The portal generates e-receipts and e-ticket and sends it to your registered email-ID. This will also be available in "My Redemption" tab. You may click on the same for viewing or you may choose to email the receipt to your email ID. You can also contact Emirates NBD call center 800 754 7777 if you did not receive the e-ticket within 24 hours of booking/redemption.

If the confirmation page doesn’t display once you complete your booking, please check for a confirmation under the "Redemption" section. In case Rahhala Miles redemption was conducted and you cannot see the purchased product, contact Emirates NBD call center at 800 754 7777.

Yes, you can book for one infant per adult on Emirates NBD Rewards portal. Please read through the related airline policy for more details.

A maximum of 9 seats can be booked at one time. If you need to book for more than 9 travelers, you will have to re-start the booking process for the additional travelers. Related airline rules apply.

Due to the dynamic nature of airline fare, it may happen that when you confirm the booking after entering passengers’ details, the seats you selected for the fare are sold-out leading to increased fare. In case the fare has gone up, you may modify the search and select a cheaper flight.

Emirates NBD Rewards portal does not offer pre-seating option. However, you can do web check-in for your flights through the airline portal and select your seats before you travel.

You can check-in in 3 ways:

Some airlines provide a web check-in facility, where you can select your seat and print your boarding pass online. If you use this facility, you will have to approach the check-in counter to drop your baggage.

You can also check-in using Table check-in service provided by some airlines. In such cases, you will have to present your ticket and ID proof at the airline check-in counter for issuance of boarding card and for baggage drop.

Alternatively, you can check-in physically at the airport counters of the airline by presenting your ticket and ID proof.

It is available on the booking confirmation voucher. Airline Terms and Conditions apply.

We do not allow child below 12 years old to be booked individually. Please contact your airline to create the booking for the child directly with them.

Just login to your account and visit the “My Redemption” tab. The redemption tab contains your past redemptions. (Click on the relevant link to view your tickets).

No, Emirates NBD Rewards does not support this feature. Please contact the airline directly.

Please call the number printed on your redemption receipt (e-ticket) to make the required amendments, date and time changes, upgrade, or any other change. Please note that the airline may charge a fee to amend the tickets. In case of cancellation, we cannot refund Rahhala Miles that have been already redeemed.

Most hotels allow additional guests to stay in a room for an extra charge as long as the room doesn’t exceed the maximum number of guests allowed per room. You can directly check with your hotel, and they will help you with the request, which is subject to the terms and conditions of the hotel.

When making your booking, select the number of children travelling with you from the “Children” drop-down box. If you select 1 child, our search will give you the price of a double room with child, not including an extra bed. If you want an extra bed in the room, you need to increase the number of guests in your search or contact the hotel when you are travelling. This is subject to the terms and conditions of the hotel.

Please book your room and contact the hotel at the number mentioned on your e-reservation receipt. Please note that your requests are subject to the terms and conditions of the hotel.

The time it takes for a hotel to get your booking confirmation varies by specific hotel and arrival date. In most cases, the hotel should receive the reservation information within 12 hours of the time you made your booking (except for nights and weekends when the hotel reservation department is closed).

Please check with your specific chosen hotel for the exact check-in time.

Please check the details with your specific hotel for confirmation, it is subject to the hotel terms and conditions.

Please check the details with your specific hotel for confirmation, it is subject to the hotel terms and conditions.

Please log in to your Emirates NBD Rewards account and visit the “My Redemption” page. You should be able to see the link depicting your hotel booking. Just click on the link and you can review your receipt.

Your booking cannot be canceled, and the Miles redeemed are not refundable.

Please refer to the hotel’s booking policy mentioned on the booking page and in the printed e-reservation slip, while making the reservation. Please keep that irrespective of that the hotel’s booking policy says, you cannot cancel your booking.

Rahhala Miles are non-refundable for cancelled bookings. We recommend you check your booking selection prior any redemption before you confirm.