Customer Care

To raise any complaint or suggestion, please contact the specialized complaints unit at Emirates NBD through any of the following channels:

Customer support within KSA 800 754 7777, from abroad 011 212 2333

Customer support email: ksacustomersupport@emiratesnbd.com

Visit the customer care unit at the branch

Already filled a complaint? Rate your experience!

For complaints email us on: customercareksa@emiratesnbd.com

Sending a fax to +966112825500

Via Online Banking

Via Mobile Banking Application

Contact Us

Customer Service Numbers

General Queries / Info
Lines open 24 hours

Phone: 800 754 7777

International: 011 212 2333

Fax: +966 11 282 5500

General Numbers

Phone Banking: 800 754 7777

Fax: +966 11 282 5500

Address

For all general postal enquires, please write to:

Emirates NBD KSA
P.O. Box 8166 Riyadh 11482
Riyadh
Kingdom of Saudi Arabia

Enquiries

Suggestions

Complaints

  • Press on the  sign (:  Information Symbol)
  • Go to Contact Us
  • Then, go to Messages
  • Then, Raise a new support message
  • Message Type (choose Complaint)
  • Choose the Product Type
  • Write the message
  • Send

Thank you for your feedback!

How was your experience?

We'd love to know.

1 = Poor, 10 = Excellent
Website Settings
KSA Arabic : العربية

Segments

Segments

Customer Care

Customer Care

About Emirates NBD KSA

About Emirates NBD KSA

Quick Links

Quick Links

Policies

Policies

Branch of Emirates NBD Bank, Commercial Registration No. 1010191741- CR Unified Number 7001460414 P.O. Box 8166, Telephone: 011 282 5555. National Address: 8152, King Fahd Road, Al Muhammadiyah District, Unit 1, Riyadh 12363-4380 Certified with the Certificate number 1/150. The bank is licensed and regulated by SAMA.

Emirates NBD