Unlock a world of benefits and rewards with Emirates NBD Credit Cards

How to benefit from the service

1
Visit an authorized SMSA branch and provide your valid ID, national address and registered mobile number
2
Complete your application and collect the receipt for reference
3
The bank will contact you to confirm your request
5
You will be notified once your card is issued
4
Your credit card will be delivered to you by SMSA

Security Tip: Never share your PIN, OTP or personal banking details with anyone, including agents.

Agent banking details

1
Working Hours: 8:00 am – 4:00 pm
2
SMSA branches:
Riyadh

Customer Protection & Security

Your security is our priority

Here are some tips to keep your transactions safe:

  • Always ask for an application receipt
  • Ensure to have your receipt stamped by the agent
  • Never disclose your PIN, passwords or OTP codes

For any inquiries or if you face or suspect any fraud attempt, please call 800 754 7777 immediately.

For any complaints you can email us at: customercareksa@emiratesnbd.com.

Frequently asked questions

A valid national ID (Iqama or Saudi National ID) and a registered mobile number.

No fees at all.

Agent banking is secure & regulated by SAMA.

You can only apply for the banking services that we anounce on our website, currently you can apply for any of our credit cards through SMSA agents.

You can report any issues via our Customer Support Hotline 800 754 7777 or email at customercareksa@emiratesnbd.com.

No, you can apply for your credit card without having an account.

A valid national ID (Iqama or Saudi National ID) and a registered mobile number.

No fees at all.

Agent banking is secure & regulated by SAMA.

You can only apply for the banking services that we anounce on our website, currently you can apply for any of our credit cards through SMSA agents.

You can report any issues via our Customer Support Hotline 800 754 7777 or email at customercareksa@emiratesnbd.com.

No, you can apply for your credit card without having an account.

SMSA branches

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Website Settings
KSA Arabic : العربية

Segments

Segments

Customer Care

Customer Care

About Emirates NBD KSA

About Emirates NBD KSA

Quick Links

Quick Links

Policies

Policies

Branch of Emirates NBD Bank, Commercial Registration No. 1010191741- CR Unified Number 7001460414 P.O. Box 8166, Telephone: 011 282 5555. National Address: 8152, King Fahd Road, Al Muhammadiyah District, Unit 1, Riyadh 12363-4380 Certified with the Certificate number 1/150. The bank is licensed and regulated by SAMA.

Emirates NBD